Shipping policy
Shipping Policy
Last updated: October 1, 2026
Free shipping
Standard shipping is free on every order, with no minimum purchase, to the addresses available at checkout. If we cannot ship to your location, checkout will not offer a shipping option for your address.
Processing and delivery
After you place an order, we prepare it for shipment and email you a confirmation with tracking details as soon as it ships. Delivery times vary by destination and carrier, and your estimated delivery window is shown at checkout. Delays caused by carriers, customs, weather, or other events outside our control are possible.
Tracking
You will receive a shipping confirmation email with a tracking link once your order ships. If you have not received it, check your spam folder, then contact us.
Incorrect addresses
Please double-check your shipping address before you complete your order. We are not responsible for orders delivered to an incorrect address entered at checkout. If you made a mistake, email us right away and we will try to correct it before the order ships.
Lost or damaged packages
If your package is lost in transit or arrives damaged, contact us at Carvenchyinquiries@gmail.com and we will make it right. See our Return & Refund Policy for details.
Contact
Questions about your shipment? Email Carvenchyinquiries@gmail.com.